The Parent Liaison position bridges the communication between camp and home by helping parents get the information, support, and help they need to ensure their child’s success in camp. Campcierge Specialists want to empower parents and make sure that they understand what they can do to get involved, keep informed, and share information to ensure that their child does their best. We are looking for mature, responsible people who are experienced with speaking with both children and parents.

Responsibilities(but not limited to):

• Provide immediate support to staff members who require additional assistance in difficult situations that may require either active/reactive responses towards applicable families.
• Initiate outgoing and take incoming phone calls from parents to update them on their child’s daily progress at camp.
• Communicate with applicable staff (Director, Staff Manager, Division Leader, etc.) when needed to ensure handled outreach and/or situation management is addressed and recorded appropriately.
• Extreme accuracy in the input and maintenance of database records
• Strong organization skills
• Able to work with difficult people in a positive manner
• Have a clear understanding of camp rules relating to addressing behavior issues and how to treat campers.
• Understand that campers come first and decisions should be made in the best interest of the campers and their families.
• Explain and enforce the policies, traditions, and rules of the camp.

Required:

• Prior Customer Relationship experience in a childcare setting preferred.
• Excellent written and verbal communication skills required.
• Ability to address concerns with care and understanding.
• Complete all required training modules.
• Work at least 8 of the 9 weeks of camp.
• Be present and on-site every scheduled shift
• Follow camp dress-code during work shifts
• Attend camp meetings as scheduled

Positions:

• Parent Liaison Team Member
• Campcierge Manager

Working Period:

• June 27 - August 30, 8:30 AM - 4:15 PM. Twice a week - on call until 6:30 PM. Training will start on May 20.

Summer salary:

• Stipend ranges from $6,400 to $7,500, depending on experience.

Job Type: Seasonal

Pay: $3,200.00 - $3,750.00 per month

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Brooklyn, NY 11209 (Required)

Ability to Relocate:

• Brooklyn, NY 11209: Relocate before starting work (Required)

Work Location: In person